Downtown On Call
Team

Your friendly neighbourhood redshirts

Covering a 42 square block radius, the Downtown On Call (DOC) team is trained to deal with front line issues related to personal safety, security, and hospitality, and helps to create a positive social environment in Downtown Kelowna. And they look good doing it, too!

Call 250.470.9058

If at anytime you are in immediate danger, call 911.

Available

THE DOC TEAM CAN ASSIST YOU WITH...

  • On-site assistance with loitering, aggressive panhandlers, and removal of unwanted individuals on private property
  • Loss prevention
  • Safe Walk escorts to either your car or another downtown establishment
  • Bank drop escorts
  • Drug paraphernalia and needle pick-up
  • Tips and education for businesses to help reduce undesirable activity on their property, such as De-escalation Training

The DOC Team Plays A Vital Role By

  • Providing information about Downtown businesses and community services, and giving directions to various locations
  • Developing an awareness of and forming a connection to the homeless community in order to gain trust and cooperation
  • Checking Downtown Kelowna each morning for sleepers, and removing temporary shelters so they are cleaned up for when businesses open
  • Patrolling back laneways from late afternoon into the early evening to ensure alleys and parking lots are free of loiterers when office workers leave for the day
  • Performing regular checks of parkades, parking lots, City Park, Kerry Park, Stuart Park and high traffic areas, along with inspecting public washrooms
  • Working to develop, build and maintain relationships with Social Services agencies and RCMP to share information and concerns
  • Finding solutions to minimize undesirable activity
Meet the team

FRANCE TREPANIER

PAUL ARDLEY

ARCHIE TAYLOR

BILL BURKE

PETER MATTHEWS

EDGE PUTTICK

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